Thanks for your feedback – we’re sorry to hear the Ozzy Osbourne TUBBZ didn’t meet your expectations.
Just to clarify, our TUBBZ range – including Ozzy – is part of our officially licensed cosplaying collectible series, designed for display rather than for use in water. While they may resemble classic rubber ducks, we do not advertise or claim that they float, and they are not sold as pool toys.
Ozzy may look ready to make a splash, but he’s more at home rocking out on your shelf than doing laps in the pool. That said, we appreciate your feedback and will continue working to ensure our product descriptions are as clear as possible.
However, after checking our records, we are unable to locate any order under your name in our system. If you did not purchase directly from our store, we kindly ask that you refrain from leaving negative reviews on platforms where the item was not purchased, as it may mislead other customers.
If you believe there has been a mistake or have any further concerns, our customer support team would be happy to assist – just drop us a message at help@tubbz.com.
Thanks again – and stay batty