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Customer Reviews
Based on 2 reviews
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B
good
Y
My order has never been received or updated
The shipping guide has not been updated
Hi there,
Thank you for your review, and I’m very sorry to hear that you’ve experienced confusion regarding the delivery of your order.
According to our tracking information, your parcel was successfully delivered via USPS on June 16th to the Front Desk/Reception/Mail Room at your delivery address. We understand it can sometimes be difficult to locate parcels once they’ve been signed for by a reception or front desk team, so we recommend checking with them directly.
If you’re still unable to locate the parcel or need any further help, please don’t hesitate to contact our customer service team at help@tubbz.com. We're here to assist and make sure you receive your order—or find the right resolution if there’s been a problem.
We’d love the opportunity to make things right and hope you’ll get in touch so we can help resolve this swiftly.
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